![]() If you can’t use a custom image or video as your virtual background, then most likely, you’re using a file format that Zoom does not support. Move closer to the window or turn on all the lights. Make sure there’s enough lightĮnsure there’s enough light in the room otherwise your virtual background might sometimes blend with your real background. You can update your operating system as well. Click on your user name and select Check for Updates. Make sure to check for updates and ensure you’re running the latest Zoom app version on your computer. Perhaps the latest Zoom update addresses the exact virtual background issues you’re currently experiencing. Zoom regularly rolls out updates that pack many useful improvements and fixes for known issues.
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